How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Thushungry Tree Service to be treated fairly and honestly. If something went wrong, please let us know. This page shows how to make a complaint and what happens after. It is a general template and is not legal advice.

What You Can Tell Us About

You are welcome to contact us about:

• Your experience when you called or contacted Thushungry Tree Service
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• How a provider we connected you with behaved

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If something is wrong with tree work on your property, the usual first step is to raise it with the provider directly and keep a written record.

Please still tell us. Feedback about providers helps keep our network honest, and providers who often fall short may be removed. Keep in mind that Thushungry Tree Service cannot settle contract disputes, refund a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@thushungry.living and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm we received your complaint by email, usually within a few business days. Then we will look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about licensed contractors, a state or local licensing office may be able to help.

Contact

Email: contact@thushungry.living